Frequently asked questions
SEPA Payment File Questions and Answers
Understand what Parolla generates, which inputs are supported, how pricing works and what happens after download.
What does Parolla Plugins do?
It creates SEPA XML payment instruction files from supported Xero or CSV data. It does not independently execute transfers, hold funds or approve payments.
Which Xero workflows are supported?
You can select eligible approved supplier bills or use one or more existing Xero batch payments, then review the instructions before generation.
Can I create a SEPA file from Excel?
Yes, by preparing the payment rows in Excel and exporting them to Parolla's documented CSV format. Native .xlsx upload is not currently implemented.
What columns does the CSV need?
Name, IBAN, BIC, Amount, Payment reference, City and Country, in that order. The CSV guide explains required and optional values.
How much does a payment file cost?
Occasional Payments costs €3.50 + VAT per file. Regular Payments costs €15 + VAT per company per month, includes three files and costs €1 + VAT per additional file.
Is there a limit on payment lines?
No pricing limit is applied to payment lines within a generated file.
Will every bank accept the file?
Bank formats and validation rules can differ. Check your bank's requirements and review the bank's validation result after upload; Parolla does not claim universal or guaranteed acceptance.
What happens after I download the file?
Upload it to your banking portal, review the imported instructions and complete your bank's own authorization process.
Create your next payment instruction file
Register, add a company and import payment data from Xero or CSV.
Create an account