Privacy Policy

Overview

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • how to contact us
  • How to contact the appropriate authorities

What data do we collect?

Parolla Limited are Data Processors acting on behalf of client organisation Data Controllers. We process data provided either by the client organisation or their accountant/bookkeeper. Data is collected under:

  • Legal obligation for the purposes of processing tax information
  • Legitimate interest for the purpose of a company processing tax returns, statements, or other services offered by this company.

Our company collects the following Personal Data that can be used to identify an individual either directly, or indirectly with a third data set:

  • Personal identification information (email address)
  • Bank account details
  • Transaction details

How do we collect your data

The accountant or XeroUser directly provides Parolla Limited with access to their Xero account. We collect data and process data when you:

  • Register online
  • Connect Parolla with your third party system
  • Upload files
  • Enter data in our forms.
  • View or interact with out website.

Our Company may also receive your data indirectly from the following sources:

  • Xero integrations

How will we use your data?

Our Company collects your data for the purposes of:

  • Legal obligation for the purposes of processing tax information
  • Legitimate interest for the purpose of a company processing pay run, leave entitlements, accountancy information, employee communication
  • Consent for the users purpose of interacting with the site and receiving email notifications etc.

How do we store your data?

Parolla Limited stores your data in database and file servers located in two physical locations:

  • Our databases application and file servers are hosted by Hetzner in Nuremberg and Frankfurt, Germany. Hetzner is ISO/DIN 27001 certified.

All data is separated by concern. Databases are maintained on their own servers, separate from applications and from files.

  • Log files are stored on distributed servers behind private firewalls using SSH key-based authentication.
  • PDF files are encrypted at the point of creation before being stored on private file servers or being sent over HTTPS
  • Spreadsheets can be encrypted if configured in the company preferences.

Databases containing Personal Data and Sensitive Personal Data are treated as follows:

  • All Sensitive Personal Data stored within databases is encrypted as rest.
  • Names are encrypted
  • Email addresses are encrypted
  • Bank account details are encrypted

We keep data for 18 months.

Once this time period has expired we will delete or anonymise data in the following fashion, for the year that has expired:

  • Names are anonymised
  • Bank account details are deleted

How do we transmit your data?

We receive data over TLS encrypted HTTPS web forms, email and chat systems.

We display data over TLS encrypted HTTPS web pages, email and chat systems.

We serve data within encrypted PDF documents, or Excel/ODF spreadsheets locked within encrypted ZIP files. File are transmitted over TLS encrypted HTTPS.

Marketing

Parolla Limited will send you information about products and services of ours that we think you might like. We do not give your data to third parties and do not advertise on behalf of third parties.

You have the right at any time to stop Parolla Limited from contacting you for marketing purposes.

If you have agreed to receive marketing, you may always opt-out at a later date.

What are your data protection rights?

Parolla Limited would like to make sure you are fully aware of all of your data protection rights. Every user and employee is entitled to the following:

The right to access – You have the right to request that Parolla Limited correct any information you believe is inaccurate. You also have the right to request Parolla Limited to complete the information you believe is incomplete.

The right to rectification – You have the right to request Parolla Limited for copies of your personal data. We may charge you a small fee for this service.

The right to erasure – You have the right to request that Parolla Limited erase your personal data, under certain conditions, such as where not required for legitimate interest of processing payroll and keeping legal records.

The right to restrict processing – You have the right to request that Parolla Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Parolla Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Parolla Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 089 221 9326

Or email us at: info@parolla.ie

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Recording session activity for service assistance
  • Co-browsing for training and service assistance
  • Chat and real-time communication

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Parolla website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30th November 2022.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: 089 221 9326

Or email us at: info@parolla.ie

Or write to us at: 5 Springhill Court, Tramore, Co. Waterford, Ireland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Parolla Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: info@oic.ie

Address: 18 Lower Leeson Street, Dublin 2, D02 HE97. Phone: +353 1 639 5689